Refund and Cancellation Policy
REFUND POLICY
At https://theenglishcourses.uk, we offer a full money-back guarantee for all purchases made on our website. If you are not satisfied with the Course that you have purchased/subscribed to from us, you can get your money back with no questions asked. You are eligible for a full reimbursement within 14 calendar days of your purchase.
After the 14-day period, you will no longer be eligible and won’t be able to receive a refund.
To obtain a refund on a certificate, all paper-based materials received on a course must be returned in their original state, without any modifications. If these are not returned to us. We reserve the right to deny a refund even during the refund duration of 14 days. If a student has access to tutorial assistance, if any assignments have been identified or accessed by more than 50 percent of the online materials, then a refund is not available and Career Development College London reserves the right to deny a refund even during the 14-day refund period in this situation.
Failure to complete the course shall not entitle you to withhold payment of fees or to receive any refund.
We take our users’ feedback very seriously and use it to constantly improve our products and quality of service.
Note: We reserve the right to any changes in the refund policy. Any changes will be updated on our website.
HOW TO GET REFUND?
Our refund policies are simple. You can claim a refund by:
Call us at our support number +44 2034885008 or;
Send us an email at support@theenglishcourses.uk or;
If our back-office agreed to issue a refund then the refund shall be allowed as per our refund policy.
UNETHICAL ORDER & CANCELLATION POLICY
In case of any product purchase is made through unethical means; by taking advantage of a technical glitch; or by misusing/ the offer terms/guidelines/codes – the particular order/s will be canceled whatsoever and https://theenglishcourses.uk will not be liable to pay any refund to you in all such cases.
METHODS OF PAYMENT AND REFUND?
We will refund your order to the original payment method, once it has been processed.
REFUND CYCLE
The complete refund process normally takes about 10-15 working days from the date of confirmation of refund.